Warranty

Cast Aluminum Frame – One (1) Year. If the cast aluminum frame fails structurally (i.e., broken frame or welds), within one (1) year from the date of purchase, we will replace or repair the frame in the original color and style, if available, or in a similar color and style if the original has been discontinued.

Extruded Aluminum Frame – One (1) Year. If the extruded aluminum frame fails structurally (i.e., broken frame or welds), within one (1) year from the date of purchase, we will replace or repair the frame in the original color and style, if available, or in a similar color and style if the original has been discontinued. Stamped aluminum table tops carry the same warranty as extruded aluminum frames.

Powder Coat Finish – One (1) Year. If the powder coat finish peels or blisters within one (1) year from the date of purchase, we will replace or repair the frame in the original color and style, if available, or in a similar color and style if the original has been discontinued.

Fabric on Cushions & Umbrellas – Ninety (90) Days. If the fabric on a cushion or umbrella tears, mildews, or fades excessively within ninety (90) days of the date of purchase, we will repair or replace the fabric in the original color and pattern, if available, or in a similar color and style if the original has been discontinued. MiYu Furniture recommends storing cushions inside when not in use. To drain the water from cushions, you may unzip the back of the cushion and allow to set with the zipper side down. Machine drying a fabric cushion slip may result in shrinkage. Alterations of a cushion will void its warranty.

Umbrellas & Umbrella Bases – One (1) Year. If an umbrella or umbrella base fails structurally within one (1) year from the date of purchase, we will repair or replace the umbrella or umbrella base in the original color and style, if available, or in a similar color and style if the original has been discontinued.

Component Parts – One (1) Year. If a component part (glide, bolt, wheel, etc.) fails due to manufacturing defect within one (1) year from the date of purchase, we will repair or replace the part in the original color and style, if available, or in a similar color and style if the original has been discontinued.

Shipping. If required, MiYu Furniture, LLC will pay for shipping of damaged or replacement products within the contiguous U.S. for a period of one (1) year from the date of purchase. If the product is covered under a warranty for a period of less than one (1) year (fabrics, slings, etc.), we will pay for shipping of the damaged or replacement product during the warranty period only.

Limited Warranty. This warranty is a limited warranty and applies to the original purchaser only. Proof of purchase is required. Photographs may be required in certain instances. Warranty coverage begins on the date of purchase. In some cases, there will be a pro-rated charge for the time the product was in use. This is a residential warranty and does not apply to commercial use.

Note: MiYu Furniture, LLC or its suppliers may discontinue any component part such as fabric, paint, etc. at any time.

Exclusions. Failure caused by unreasonable or abusive use, fire, freight damage, acts of nature (such as, but not limited to, freezing or high winds), extreme climate conditions, suntan oil or other chemicals, normal fading, scratching or chipping of the finish, fading, weathering or staining or discoloration of furniture, accidental damage repair or modifications by consumer, glass breakage, commercial use, normal wear and tear are excluded from the warranty.

If any of our products are placed around salt water pools, submerged in pool water, or used within one (1) mile of ocean front environments or salt water, their warranty will be limited to 90 days due to the extremely corrosive nature of water and salt spray.

Winter Storage. All furniture should be stored in an upright position to allow for proper water drainage. Storing furniture upside-down may cause water to accumulate and freeze inside the frame, causing serious structural damage that is not covered by warranty.

Return of Furniture. If it becomes necessary to return furniture, please visit our Return Policy section to view important details.

Please contact our Customer Service for additional information or service.

800.587.1174 M-F 8a-5p Eastern
support@miyufurniture.com